A service level agreement is a document in which level of service is officially defined and is agreed upon by both parties to the agreement. This agreement will word out common understanding about a service to be rendered along with priorities, obligations, guarantees and warrantees agreed upon by both parties; service provider and customer. Here we present a service level agreement template that will give you an idea about format and content of a service level agreement. This service level agreement template has been created in MS Word 2007 by our team members having knowledge of law.
Agreement is a legal document that is used to define and protect rights and duties of two or more parties to the agreement. An agreement will meet its purpose if it is formatted in legal way. Agreement template that you will get here has been prepared by a person expert in writing legal documents so you can fully rely on legality of this template. We have tried to cover all important points of this agreement in this template. You may download it and use it just by changing text in body of this template.
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